01
Write to us
Email goes through Resend, read directly by the dev behind HippieTV. If you can describe your problem with the right details (see below), we usually diagnose in one round trip.
[email protected]Reply within 48h business hours
Support
We answer humans.
No bot, no ticket number to remember, no level 1 sending you elsewhere. You write, we read, we answer.
02
Before you write
Most questions have their answer in the FAQ. Have a look — might save you the wait.
FAQInclude in your email
The more context you give, the faster and more precise the answer. Ideally:
- HippieTV version (My account → About), OS and version, device model.
- The streaming service used (provider name if you know it).
- What happens, what should happen, and exact steps to reproduce.
- A log export if possible (Settings → Diagnostic + mpv logs).
Your support emails are never used for anything other than replying to you. No third-party sharing, no profiling, no mailing list added behind your back.